Shipping policy

Shipping Policy – Bootland.nl

At Bootland.nl, two brothers with a background in sailmaking and first-hand experience in watersports are here to help. We are not a large corporation: we focus on personal service. Below you will find information about shipping, delivery times and order collection.

Have any questions? For the quickest response, use the chat on our website. You can also reach us via WhatsApp on +31 6 83495483. We reply to emails sent to verkoop@bootland.nl within 1–3 working days.

Order processing

Orders are generally processed within 1–2 working days, provided the products are in stock. During busy periods, holidays or exceptional circumstances, processing may take slightly longer.

The estimated delivery time is shown on each product page and may vary by item. Our range includes items held in our own stock and items sourced from suppliers for your order. Please check the delivery information for your items and in your shopping cart.

Split deliveries: receive available items sooner

Are some items available sooner than others? Where this option is offered, you can choose in your shopping cart which products you would like to receive together and split your order into multiple deliveries. You place one order and pay for the items and selected surcharges together.

Each additional delivery costs €5.95 on top of any standard shipping charges. Two deliveries mean one additional surcharge of €5.95; three deliveries mean two surcharges, totalling €11.90. Before paying, check the delivery grouping and the total amount.

Would you prefer to receive everything together? Where available, select a single delivery group. The item that becomes available last may then determine when the entire group is dispatched. A delivery group does not guarantee a specific delivery date.

Do you have questions about the grouping, or have you received only part of your order and are unsure what is still to come? Send us your order number. We will be happy to help.

Shipping within the Netherlands

We dispatch orders from our warehouse in Zierikzee. After dispatch, the estimated delivery time within the Netherlands is 1–3 working days, depending on the carrier. This delivery time is separate from the time needed to obtain the items and process your order.

Shipping costs

Orders under €95: €6.95 shipping.
Orders of €95 or more: free shipping.

Shipping to Belgium

Estimated delivery time after dispatch: 2–4 working days. Shipping costs: €9.95. Please also check the estimated delivery time of the individual items.

Tracking

Once your order has been dispatched, you will receive a tracking code by email. You can use this to track your parcel. Have you selected multiple deliveries? Please bear in mind that not all items will be in the same parcel.

Delivery delays

Delivery times are always estimates and may vary due to:

High demand at carriers
Weather conditions
Public holidays
External delays
Products being out of stock

We are not liable for delays caused by the carrier, as also stated in our terms and conditions.

Damaged or missing parcels

Has your parcel arrived damaged, or is something missing? Please contact us within 48 hours at:

verkoop@bootland.nl. Include your order number so that we can locate your order.

Where possible, attach photos of the packaging and the product.

Collection

Order collection is strictly by appointment. Our warehouse has a small shop, but no fixed opening hours for walk-in visits. Please contact us in advance and only visit once your appointment has been confirmed.

Collection address:

Waterland Groep / Bootland.nl
Industrieweg 45
4301 RS Zierikzee